Terms & Conditions

  1. Cookies used on this site


    This page gives information about the cookies used when you visit this website.

    Why we use cookies

    When you visit www.lbwfadultlearning.co.uk we use cookies to store details about your visit. We do this to:

    • Store information needed to make the website and the applications on it work properly
    • Customise the site and its services so they remember your preferences
    • Find out how people are using the site

    We encourage you to accept the cookies our website uses as some are needed for the site to work for you. And they also help us to improve the services the site and the Council provides you with.

    What are cookies?

    A cookie is a small text file stored on your computer or mobile device by a website’s server. Only the server that set the cookie will be able to retrieve or read its contents.

    Each cookie is unique to your web browser. It contains anonymous information such as a unique identifier, the site name and some digits and numbers.

    Information about your visit to our site is collected in a such a way that no-one is personally identified. And we do not associate any data gathered from the site by cookies with any information that identifies you from any source.

    Controlling and deleting cookies

    Please see  www.whoishostingthis.com/resources/cookies-guide/ details of how to delete and control the cookies that are stored on your computer and for a comprehensive guide to what cookies are and what they they do.

    Websites linked to from this site

    Other websites to which this site links to linked, may also make use of cookies. Please check those sites for their own cookie policy.

  2. Website Privacy Policy

    This page tells you how Waltham Forest Adult Learning Service protects your privacy when using this web site and how we use any personal information you share with us.

    Waltham Forest Adult Learning Service does not automatically capture your personal information when you visit our website unless the information is volunteered. Personal data is only collected when you complete an online form that provides information personal to you or when you send an email to the Council.

    Non-personal information

    You can access and browse our website without disclosing personal data. This may be done by simply not completing an online form or service, or by not sending us emails.

    Non-personal information is recorded automatically in two ways:

    • By the web server that powers this web site. This data includes the pages visited by an individual, the user’s IP address, the time of the visit, and the order of pages viewed. This information is for the sole purpose of making the website as responsive to visitors’ needs as possible
    • By Google Analytics. Google Analytics uses ‘cookies’ to help analyse how people are using the web site. Please see below for more details

    Google Analytics

    This website uses Google Analytics, a web analytics service provided by Google, Inc. (‘Google’).

    Google Analytics uses “cookies“, which are text files placed on your computer, to help the website analyse how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States.

    Google uses this information to evaluate your use of our website, compiling reports on website activity and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf.

    Google will not associate your IP address with any other data held by Google.

    You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website.

    By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above.

    The personal information we collect

    When you submit personal information to us, you are allowing and consenting to that information being used by us for the purpose of that service. All our employees and processors who have access to your personal data or who are involved in processing that data are obliged to respect your confidentiality. Information will not be passed onto third parties unless you grant permission.

    Personal information is collected from you when you complete an online form which provides information personal to you or when you send an email.

    This information will only be used for the purpose it was collected for.

    We may pass your details on to third party service providers who are contracted to Waltham Forest Adult Learning Service to provide services on our behalf in the course of dealing with your request. These third parties are obliged to keep your details securely, will use them only to fulfil the request and will dispose of the information at the appropriate time.

    If you do not wish certain information about you to be exchanged within the Waltham Forest Adult Learning Service, you can request that this does not happen.

    Waltham Forest Adult Learning Service will only disclose your information if it is lawful to do so in accordance with the principles under the Data Protection Act 1998. Further information as to what information and activities the Data Protection Act covers and how the Waltham Forest Adult Learning Service complies with this Act can be found at here/a>.

    Fair processing of information

    Waltham Forest Adult Learning Service is required by law to protect the public funds it administers. It may share information provided to it with other organisation in order to prevent and detect fraud.

    More information on fair processing


    We use a secure, encrypted transmission method to protect the information you send to us via the website.

    All our employees and data processors with access to, and associated with the processing of, personal data are obliged to respect the confidentiality of our visitors’ personal data.

    We ensure that your personal data will not be disclosed to government institutions and authorities except if required by law or other regulation, or as stated on individual online forms.

    Sending us an email

    Please note that the transmission of information by email to us is not a secure process and should not be used to send confidential or sensitive information.

    The use of our email system may be monitored and communications read in order to secure effective operation of the system and for other lawful purposes.

    Our site contains links to other websites. This privacy policy applies only to Waltham Forest Adult Learning Service’s website. When you are transferring to another site you should read their privacy statement for their policy on the use of personal information.

    Legal definitions

    In terms of the Data Protection Act 1998, Waltham Forest Council is the data controller of personal data (information relating to identifiable living individuals) collected or obtained by or through this website.

    Any personal data collected through this website will be treated as confidential under the principles of the Data Protection Act 1998.

    The Council is registered with the Information Commissioner under the Data Protection Act 1998 and as a data controller (registration number 5492675).


    If this privacy statement changes in any way, we will place an updated version on this page.

  3. Website Disclaimer

    Care has been taken in the compilation of this website. The statements contained on this site are believed to be correct.

    However, Waltham Forest Adult Learning Service shall not be liable for any loss, damage or inconvenience arising from inaccuracies. We enter into no express or implied conditions, warranties, terms or representations regarding the quality, accuracy or completeness of the information.

    We exclude to the extent lawfully permitted all liability for loss or damage, whether direct, indirect or consequential (including, without limitation, loss suffered as a result of breach of these terms that is not a foreseeable consequence of the breach, lost profits, lost opportunity, lost business, loss of goodwill, loss of contracts, increased overheads or administrative expenses or management time) arising out of your use of or inability to use this website, or from any information or omission contained in this website.

    We cannot control the content or take responsibilities for pages maintained by external providers/organisations that can be accessed through our site.

    Any external products and services listed do not necessarily carry the endorsement of the Waltham Forest Adult Learning Service or imply a recommendation.

    If you are aware that any mistakes or information that needs updating, please tell us.