Abbey Togwell-Martin and Rianne Cole – Apprenticeship at Total Security Services

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Abbey Togwell-Martin and Rianne Cole - Total Security Services Apprentices

Abbey Togwell-Martin and Rianne Cole – Total Security Services Apprentices

Total Security Systems Apprenticeship Case Study

“Seeing a person grow in their job, and playing a part in that process,

is very satisfying indeed. It’s an additional benefit of having apprentices

in and around the office.”

Apprenticeships provide the best of both of the worlds of work and study, offering high-quality, work based training programmes. They are a fantastic way for people to launch a career after finishing full time education, and also a great route for those already in employment to develop or change their future prospects and career.

Waltham Forest Council offers a range of exciting apprenticeship programmes for motivated people who want to further their career opportunities or change careers. Those applying need to be 16+ with no upper age limit, highly motivated, work-ready and have good English and maths.

The Council’s training provider Waltham Forest Adult Learning Service offers a range of apprenticeships with highly respected, successful private and public sector employers. One such company in the private sector is Total Security Services the UK’s largest privately-owned security company, operating nationally and employing around 4,500 licensed Security Officers for companies such as Tesco. Managing Director Ricky Gardezi’s father started the business in 1989, with the company continuing to be family-run in Waltham Forest. The Company’s Head Office, with around 200 staff, is based in Highams Park, with regional offices in Bristol, Birmingham, Liverpool and Glasgow.

Abbey Togwell-Martin and Rianne Cole are two apprentices who are onsite at the Total Security Services Head Office.

Ricky explains: “We’ve had really good feedback from Abbey and Rianne, as well as from the people working directly with them. They both came in with no previous experience of working in an office, and we hope to develop them long-term into having a career with us. Our focus is to moulding them into the Total Security Services way of thinking.”

“The training that employees at Total Security Services receive at the apprenticeship stage is crucial to their development – get this right at the start, and they can go on to have a long and successful career within the organisation.

“We have continuous on-the-job training, as well as webinars to get them up to speed quickly. It’s about involving our apprentices in all of our work. Abbey and Rianne interview people in an HR-capacity now, and assess people on how well they are doing. It’s very satisfying to see them come so far in such a short space of time.”

All staff, including apprentices, have to complete ’Total Security Services’ retail training, which means regardless of their role at the company, they get to see first-hand what it’s like to work as a Security Officer. It’s this sort of initiative that sets Total Security Services apart from other security companies.

Ricky continues: “We have quite a young, dynamic management team here, and that’s because we invest in organic growth. If we see potential in someone, we make sure they are pushed to reach their potential.”