Accessibility statement for Waltham Forest Adult Learning Service website

This accessibility statement applies to the Waltham Forest Adult Learning Service (WFALS) website at

This website is for WFALS. It uses a customised version of a WordPress theme.

We want as many people as possible to be able to use this website. For example, that means you should be able to:

  • change colours, contrast levels and fonts
  • zoom in up to 300% without the text spilling off the screen
  • navigate most of the website using just a keyboard

How accessible this website is

We know some parts of this website are not fully accessible:

  • the search box has a missing form label (submit)
  • there are empty links on the homepage slider (the next and previous arrow controls).

Feedback and contact information

If you need information on this website in a different format like a Word document, accessible PDF, large print, easy read or audio recording, please:

We’ll consider your request and get back to you within five working days with an initial reply.

Reporting accessibility problems with this website

We’re always looking to improve the accessibility of this website.

If you find any problems not listed on this page or think we’re not meeting accessibility requirements, please email or call 020 8496 2974.

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Contacting us

Email or call 020 8496 2974.

Technical information about this website’s accessibility

Waltham Forest Adult Learning Service is committed to making its websites accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance status

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances and exemptions listed below.

Non-accessible content

The content listed below is non-accessible for the following reasons.

Non-compliance with the accessibility regulations

The search box has a missing form label (submit) which fails WCAG 2.1 success criterion 1.1.1 (Non-text Content)

There are ‘empty links’ on the homepage slider: the next and previous controls for the slider do not have a text alternative. This fails WCAG 2.1 success criterion 2.44 (Link Purpose (In Context)).

Both these fails are built in to the current theme template. These problems will be resolved when our website is updated (expected to be completed before March 2021).

What we’re doing to improve accessibility

PDFs and other documents

Some PDFs on this website are essential to providing our services. For example, we have PDFs of our prospectus and enrolment forms. There are alternative versions of our enrolment forms, and our prospectus can be provided in an alternative format. All essential content from our prospectus is on this website in html.


We will publish content as html, or provide alternative formats where this is not possible.

Preparation of this accessibility statement

This statement was prepared on 22 September 2020. It was last reviewed on 22 September 2020.

This website was last tested on 22 September 2020. The test was carried out by our marketing and communications officer.

We used this approach in deciding on a sample of pages to test: main page and a manual check of other pages. We used the approach suggested at: