Train Staff


The Waltham Forest Adult Learning Service WorkSkills Programme offers essential training for your staff. The training is arranged on request and delivered at your preferred time and location.

WorkSkills courses start from £130 per hour. Qualification courses may incur an additional fee to include awarding body registration, resources and certification. There is a maximum of 10 participants per session.

Workshops include:

  • Word – Mail merge or advanced formatting
  • Create a professional looking PowerPoint presentation
  • Excel – Basics, formulas and functions, charts or V look up
  • Public speaking
  • Confidence and resilience
  • Customer Service – Introduction and advanced
  • Dealing with difficult customers
  • Evac chair
  • Fire marshal / awareness
  • Manual handling
  • Dealing with stress
  • Active listening
  • Safeguarding children
  • Emergency First Aid Level 3
  • First Aid at Work Level 3
  • Paediatric First Aid Level 3

We can also offer customised workshops or a programme of training specific to your organisational needs, including; health and social care, childcare, education and training, AAT accountancy, ICT, hair and beauty, fashion and horticulture. Contact us for more information.

Waltham Forest – supporting your recruitment

Recruiting workers with the right skills can be challenging. Waltham Forest Council’s Employment Team can identify, prepare and screen candidates for specific employment opportunities. This saves you valuable time and ensures that our talented residents access employment opportunities. To find out more, please contact Steps into Work at

More information about Steps into Work (link to Waltham Forest Council website, opens in new browser tab).

Apprenticeships for current and new staff

As an employer you can also train your team via an Apprenticeship. Alternatively, recruiting a new apprentice gives you the opportunity to address skills gaps and develop a qualified and motivated employee. Training costs are covered by your Apprenticeship Levy and if you are a non-levy paying employer we provide free advice on the government subsidies and incentives available. For more information or to arrange a free consultation contact the Apprenticeship Programme Manager on 07817 031 717 or email

More information about apprenticeships.