Digital skills (computers and ICT)

Learn how to use your computer, smartphone and tablet for work, study or to keep in touch with family and friends

Mature adult looking down and making a note on a tablet

Beginner and specialist courses and training

We have courses and workshops for complete beginners to learn the basics of using desktop computers, laptops, tablets and smartphones. We also offer courses to help you develop technical and specialist digital skills.

Digital skills are now more important than ever. You can use technology to safely stay in touch with others and feel less isolated. You could also improve your job chances in a much tougher job market.

Gain a qualification: As your confidence and ability increase, you can join an Essential Digital Skills qualification course. You need ICT and digital skills for most jobs. These skills will also help you daily: from making appointments to online shopping and banking.

Learning with us: Our courses are in-person at a learning location, online or a blend of both online and in-person learning.

Careers and opportunities

‘Many jobs have a digital element, and it is predicted that within 20 years, 90 per cent of all jobs will require some element of digital skills … An estimated 1.2 million new technical and digitally skilled people are needed by 2022 to satisfy future skills needs.’

UK Digital Strategy policy paper (2017)

About us

Our expert tutors have up-to-date knowledge of a wide range of computer applications and software. They can help you improve your computing and digital skills at any level.

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What our learners say

‘I have learnt how to use Microsoft Word and PowerPoint. This course has given me the confidence to volunteer in an office environment in order to gain experience… The course was organised in a very practical manner. I found that there was the right balance between theory and practical exercises. Everyone was given the time to learn at their own pace.’

Learner, Computers for Improvers

‘[This was a] short, creative course which shows immediately a result of what you’ve learned. I learned about creating a website and what the possibilities are to design or create one. I liked creating the website and finding out that I have the skills to do this. Next, I’d like to do a Level 2 course to learn more skills.’

Angelique, WordPress and social media for business learner

‘The course changed my life a lot as before I was afraid to even touch a computer. I learned how to use Word, PowerPoint, communicate with others online, etc. The course was very useful and intense in the way it covered a lot of topics. I can now talk with friends or colleagues with more confidence.’

Osvaldo, Digital Skills learner

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Start a course with us: book your free assessment

You will need to book an assessment before you can enrol on these courses. Assessments are free and will help you enrol on the right course for your needs.

To enrol on these courses, please book your free course assessment.

For course dates and fees, please check our latest course listings.

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Digital skills and employment (Waltham Forest residents)

Three adults in smart casual officewear sitting at a table with open laptops in front of them.

To enrol on most of our courses, you do not have to live in Waltham Forest. However, our digital skills and employment programme is only for Waltham Forest adults.

The programme includes one-to-one workshops for complete beginners, as well as Essential Digital Skills Qualification (EDSQ) courses. You can also get support from trained digital mentors at venues across Waltham Forest. If you are a Waltham Forest resident, book your free assessment to take part in our digital skills and employment programme.

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Training to become a Waltham Forest digital mentor

Young adult at a table showing an older adult something as they type on a laptop

Want to give back to the community? If you have good digital skills and a digital qualification, you could volunteer a digital mentor! You would get free accredited digital mentor training and join a team of volunteers supporting local residents.

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Become job-ready: free help and digital skills courses from Microsoft, Gov UK and others

Meeting with four adults sharing a long table: two are talking and looking down at a tablet
If you are trying to get back into work, get your first job or change your career, it can be hard to know where to start. From CV tips to vacancies and skills courses, help is available. Explore our page on free jobs support, training and resources from Microsoft, Waltham Forest Council and Gov UK.

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