Cookies and your privacy

This page tells you how Waltham Forest Adult Learning Service protects your privacy when using this website and how we use personal information you share with us.


This website uses cookies to:

  • store information needed to make the website and the applications on it work properly
  • customise the site and its services to remember your preferences
  • find out how people are using the site.

We encourage you to accept the cookies our website. Some cookies help the site to work for you. Other cookies help us to improve the services this site and the Council provides you with.

What are cookies?

A cookie is a small text file stored on your computer or mobile device by a website’s server.

Controlling and deleting cookies

For more about cookies – and ways to delete and control cookies on your device – please check the ICO (Information Commissioner’s Office) website.

Websites linked to from this site

Other websites this site links to may also use of cookies. Please check those sites for their own cookie policy.

Non-personal information

You can access and browse our website without disclosing personal data. This may be done by not completing an online form or service, or by not sending us emails.

Non-personal information is recorded by:

  • Our web server
  • YouTube when you watch a YouTube video on our site
  • Google Analytics.

Google Analytics

This website uses Google Analytics.

Google uses your site visit information to evaluate your use of our website, compiling reports on website activity and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf.

You can reject the use of cookies by selecting the appropriate settings on your browser.

By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above.

Personal information

Waltham Forest Adult Learning Service does not automatically capture your personal information when you visit our website unless the information is volunteered. Personal data is only collected when you complete an online form that provides information personal to you or when you send an email to the Council.

The personal information we collect

When you submit personal information to us, you are allowing and consenting to that information being used by us for the purpose of that service. All our employees and processors who have access to your personal data or who are involved in processing that data are obliged to respect your confidentiality. Information will not be passed onto third parties unless you grant permission.

Personal information is collected from you when you complete an online form which provides information personal to you or when you send an email.

This information will only be used for the purpose it was collected for.

We may pass your details on to third-party service providers who are contracted to Waltham Forest Adult Learning Service to provide services on our behalf in the course of dealing with your request. These third parties are obliged to keep your details securely, will use them only to fulfil the request and will dispose of the information at the appropriate time.

If you do not wish certain information about you to be exchanged within the Waltham Forest Adult Learning Service, you can request that this does not happen.

For the ways we use and keep your information safe, please read our data protection statement and Waltham Forest Council’s data protection policy

Fair processing of information

Waltham Forest Adult Learning Service is required by law to protect the public funds it administers. It may share information provided to it with other organisation in order to prevent and detect fraud.


We use a secure, encrypted transmission method to protect the information you send to us via the website.

All our employees and data processors with access to, and associated with the processing of, personal data are obliged to respect the confidentiality of our visitors’ personal data.

We ensure that your personal data will not be disclosed to government institutions and authorities except if required by law or other regulation, or as stated on individual online forms.

Sending us an email

Please note that the transmission of information by email to us is not a secure process and should not be used to send confidential or sensitive information.

The use of our email system may be monitored and communications read in order to secure effective operation of the system and for other lawful purposes.

External links

Our site contains links to other websites. This privacy policy applies only to Waltham Forest Adult Learning Service’s website. When you are transferring to another site you should read their privacy statement for their policy on the use of personal information.

Legal definitions

In terms of the Data Protection Act 1998, Waltham Forest Council is the data controller of personal data (information relating to identifiable living individuals) collected or obtained by or through this website.

Any personal data collected through this website will be treated as confidential under the principles of the Data Protection Act 1998.

The Council is registered with the Information Commissioner under the Data Protection Act 1998 and as a data controller (registration number 5492675).


This privacy statement is subject to change. If it changes, we will update this page.