Charlie Neville case study

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Charlie Neville, 22 from Walthamstow

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Charlie Neville outside the Community Safety Unit office

Charlie Neville says that becoming an apprentice was the best decision he ever made and was a route to securing him a job at the Council. He struggled to find a job after leaving college and wasn’t keen on going to university. He found out about apprenticeships at his local Job Centre and applied to become an Adult Learning Service Apprentice at Waltham Forest Council.

Charlie excelled in his Level 3 Apprenticeship and after completing his apprenticeship he applied for a role at the Council. He received support when it came to applying for the job. His assessor helped with his CV, job application and also gave tips and advice on how to handle an interview.

He secured a job as Project Support Officer for the Early Help and Troubled Families team which he loves. His current job involves managing and analysing the assessments that come into the Council using specialised databases, and he leads on referrals that come in through the courts and police. He also provides daily support to the various teams that fall under Early Help, this includes the youth offending team, education welfare, functional family therapists, the resettlement consortia and the department of working pensions.

Charlie said: “The best thing from the whole experience is knowing that I gained a qualification while at the same time gaining a full time job that I wouldn’t possibly have got without the apprenticeship.”

He said his main source of support was from his assessor and his fellow students and thanks to his apprenticeship he has made lifelong friends, gained a Level 3 qualification and has a full time job.