Customer Service apprentice with Passion Catering
Before the programme
Before joining the Traineeship programme I was looking for jobs and I spent most time with my friends going to the pub and various other places. I am a care leaver. At the point of leaving school I didn’t have any qualifications. I did go to college where I was doing BTech level two in Business Administration but I left because I get bored easily and needed to be more challenged.
Joining the programme
I met Sam Whenman at the Waltham Forest Adult Learning Service Queens Road Learning Centre when I attended an information session about Young Adults Programmes. I joined in the information session where I found out about the apprenticeships and traineeship programmes and was successful in gaining a place on the traineeship to help me prepare for employment as an apprentice.
What difference has it made?
By the end of the programme I achieved maths level one and English level one, I completed a work placement with Quadrant construction, passed CSCS health and safety card training and level two Bricklayer qualification.
It was difficult to get a job in construction so I opened up my options and was given the opportunity to go for an interview with Passion Catering. My Placement Officer thought I would be good for the role because I have cooking skills and I’m a people’s person. I was really happy to be offered a level two Customer Service apprenticeship with Passion Catering.
I can say that without the support from the Waltham Forest Adult Learning Service I wouldn’t be where I am now.
I appreciate the support I’ve had to get the apprenticeship I have now – it’s money and that’s important for me.
My message would be – never give up.
Comments from Benny’s placement officer, Andrea Creary
Benny has come a long way since starting the Traineeship. He has worked really hard on developing commitment to work, positive attitude to improve his employment prospects and confi dence. We agreed a support plan with targets to work on employment skills and to help him get focussed. Benny did everything he was asked to and fully committed himself to the programme and this is why he was so successful. I know Benny will do well in his future career – I’m ever so proud of him and he deserves the success.